#chat_messages {
    background-color: transparent !important;
}

#chat_send_area {
    background: linear-gradient(silver, rgba(192, 192, 192, 0.54)) !important;
}

#chat_messages div {
    background-color: antiquewhite;
    color: black;
}

#chat_messages .response::before {
    border-top: 20px solid antiquewhite;
}

#chat_messages .customercare {
    background-color: #F1F0F0;
    color: black;
}

#chat_messages .customercare::before {
    border-top: 20px solid #F1F0F0;
}

#chat_messages time {
    opacity: 0.6;
}